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Accounts Receivable Specialist (Remote)
KnowBe4
Clearwater, Florida, United States, FL
Microsoft OfficeExcelWordBachelors degree
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The Accounts Receivable Specialist is responsible for responding to internal (sales team) and external client inquiries in regards to billing and other clerical tasks related to the maintenance of accounts receivable records.
Responsibilities:

Maintain accurate customer and billing records
Investigate and respond to customer inquiries about their accounts
Assist Sales Team with inquiries about their accounts
Research and resolve payment discrepancies
Research Withholding Tax, State Tax, FX Exchange
Apply ACH, Wire, and Lockbox Payments Daily
Process credit card payments and maintains credit card records on file up to date
Investigate unapproved credit card payments
Assist with month-end closing activities
Report with Month-ending Open Invoices to Sales Team
Research any and all over/duplicate/short payments and initiate refund process if necessary
Upload Tax Certificates
Handle all Consultant Deal referral fee requests
Handle Vendor Form Requests for Germany, Africa Brazil subsidiaries
Handle all Requests via Payment Portals
Support Revenue Support team on Vendor Portals
Support Order Management with invoicing
Manage Collection Process
Escalate Delinquent Accounts to Sales Team and updates customer console accordingly
Investigate Customers Bounced Emails

Requirements:

Bachelor’s Degree in Accounting is preferred or field experience
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Strong verbal and written communications in English (and regional language, if applicable, is preferred)
Excellent time management and organization skills

The base pay for this position ranges from $38,000 - $42,000 which will vary depending on how well an applicant's skills and experience align with the job description listed above.
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