Work Flexibility: Hybrid Who we Want: Assertive communicator. Ensures team communicates effectively with managers to execute programs, policies, and procedures to drive an engaged and performing organizational culture. Effectively facilitate discussions with and deliver communications to large groups of people. Leader. Provide overall management and leadership to team of HR professionals. Problem Solver. Analyzes root causes of work environment issues; manages interventions and solutions in collaboration and cooperation with key stakeholders. Demonstrated conflict resolution skills. Consultant. Strong facilitation, consulting, relationship-building, influence, negotiation skills, and project management skills. Analytically driven and oriented. Demonstrated business and analytical ability with a proven ability to build relationships and influence different groups. Job description: The Global SOC Quality Assurance (QA) Manager is a key leader within our cybersecurity framework, responsible for driving the quality and consistency of our global security operations. The individual in this position plays a pivotal role in ensuring our multinational SOC teams adhere to the highest standards of operational integrity, regulatory compliance, and effectiveness. With their deep understanding of information security, the successful candidate will construct and execute QA strategies that enhance our ability to secure our digital assets and maintain our industry leadership. In this role, the QA Manager will oversee audits of our SOC procedures and incident reports, identifying potential gaps and leading efforts to address them. This individual will work closely with local SOC managers, ensuring that quality assurance procedures align across all regions. They will be charged with developing and maintaining a comprehensive suite of metrics for evaluating SOC performance and effectiveness. Their keen eye for detail and analytical prowess will be instrumental in driving improvements in our security operations. As our Global SOC QA Manager, you will provide the guidance and governance necessary to uphold the standard of excellence associated with our brand. Your efforts will have a direct impact on safeguarding our organization, our partners, and the clients who trust in our medical manufacturing solutions. This is an opportunity to shape the quality of our global security operations and make a meaningful contribution to our commitment to patient safety and excellence. What you will do: Develop and implement QA policies and procedures across our global SOC, ensuring adherence to industry standards and regulatory requirements. Regularly review and audit SOC processes and incident reports, identifying potential gaps or areas for improvement. Coordinate with local SOC managers to align QA procedures and ensure consistent application across all regions. Develop and maintain metrics for evaluating SOC performance and effectiveness, reporting findings to senior management, and recommending operational improvements. Lead incident root cause analysis and oversee the implementation of corrective actions. Stay current with global cybersecurity trends, risk assessment methodologies, and QA best practices, implementing necessary changes to ensure continuous improvement. Collaborate with training and development teams to enhance SOC team member skills and knowledge in line with QA findings and industry standards. Engage in the planning and development of regular exercises to practice and test our processes and playbooks, taking the lessons learned from those and applying them to our policies and procedures. Other duties as assigned What you need: Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s Degree preferred Certifications such as CISSP, CISM, CRISC, GIAC, or CISA are preferred. Qualifications experience: Minimum 8 years overall experience At least 5 years experience in cybersecurity or IT field. At least 2 years experience in a leadership role in a global SOC environment Strong understanding of global cybersecurity regulations and standards. Excellent analytical and problem-solving skills, with the ability to identify patterns and trends in data. Proven leadership skills, with the ability to work effectively with a diverse, distributed team. Experience in a highly regulated industry, such as medical manufacturing, is highly beneficial. Physical mental requirements: Demonstrated ability to manage/organize Demonstrated strong analytical skills Excellent written and verbal communication at all levels Demonstrated ability to solve complex problems and identify solutions to challenging business problems Travel Percentage: 20% Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.