About the role: The Area Manager (AM) is a key leadership position within the West Australian field team and is responsible for Customer, People and Culture, Safety, Operations, Sales and Profit outcomes. Supporting, leading, and developing around six company restaurants across Perth being out in Restaurants visibly leading and working alongside your Restaurant Managers, Assistant Managers, and Team Members to create positive work experiences and engage their customers and meet the Area and Business objective. Win the Hearts and Minds of External Customers. Drive Nandoca engagement through positive leadership and modelling of the Nando’s Values. Coach and lead Restaurant Management to build people capability within their restaurants, utilising the Nando’s recruitment, selection and learning and development systems and tools while developing a diverse people pipeline for future growth within the area. Work with restaurant teams to integrate safety processes in restaurant so that safety is always top of mind. Lead the Area’s team to consistently deliver the Nando’s experience in every restaurant. Effectively manage any restaurant issues including operations, human resources, marketing and/or supply chain purchasing within the area. Lead the area team to achieve on or above target sales results through a customer first mindset. Develop and execute plans to deliver sales growth as agreed with the Regional General Manager. Coach and lead area the team to: Highlight any opportunities to win additional customers and or sales. Engage and build strong relationships with local communities. Improve sales through operations excellence, LAM and restaurant involvement. Ensure that restaurants achieve on or above target profit results through effective control of operating costs including: Gross Profit Cost of Labour Other operating costs Take a proactive approach to managing costs in the area by identifying and capitalising on opportunities to improve profitability. Develop a culture of caring for assets to increase life span and provide efficient and great customer experience. What you will bring: A strong knowledge of multi-site operations and customer service. Track record in aligning and developing engaged, motivated and empowered teams that are customer focused. Sound financial capabilities within all areas of restaurant profitability. Track record in achieving KPIs, particularly sales and profit with experience as a Restaurant Manager/Manager with On or Above Target results. Self-motivated individual with initiative and attention to detail. Demonstrated ability to identify and develop talent. Demonstrated impact beyond own area/responsibility. Demonstrated ability to build effective relationships and engage key relationships both internally and externally. Demonstrated ability to work autonomously, problem solve, make sound decisions under pressure and manage time effectively. Vehicle and current driver’s license. One last flex: Nando's is a purpose-led business with a global vision of “Changing Lives, Together.” That’s the short way of saying we want to change the world around us by making a real difference to people's lives. It gets us out of bed in the morning and it's why you'll find us doing good in communities locally and in our heartland of Southern Africa. We embrace inclusivity and opportunity for all. We're enthusiastic and optimistic about the future (and your place in it!). We're proud of who we are and the products we make. Most importantly, we don't take ourselves too seriously. This is a full-time permanent role, where you will be out in restaurants working alongside your teams to support the people to achieve the business results. Only candidates with the rights to work in Australia New Zealand will be shortlisted. Our global purpose is Changing Lives, Together. At its core, this means we want to change the world around us by making a real difference to people’s lives. This passion to make a difference starts with our Nandocas (how we say staff), because when they’re being their best, brilliant selves, epic things happen. Our purpose guides and inspires us as we grow, so you may find us out in our communities lending a hand, connecting with customers and taking every opportunity to be a force for good. Click on the images below to explore how we’re Changing Lives, Together. To find out more about Nando's Australia click here. To find out more about Nando's New Zealand click here Nando's Australia Facebook Glassdoor LinkedIn Twitter YouTube Nando's NZ Facebook LinkedIn Twitter YouTube