09.07.2023
Senior Associate Services Executive
Workday, Inc.
United States of America, USA, GA, Atlanta
ExcelWordPowerPoint
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Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. About the Team As a Workday Field Services Sales Executive for our Professional Services Sales organization, you will be responsible for planning, management, and execution of all Professional Services business development activities in your area. You will be a key team member of the Workday Services Sales team, working alongside the Workday Software Account Executives and Digital Account Executives, driving Workday Subscription sales in Workday's Medium Enterprise business. You will also work with our Customer Success team driving customer satisfaction through our professional services. If you are a self-starter, and love working in a multifaceted, fast paced environment, then this Workday team is the place for you! #WORKDAY About the Role Responsibilities include but not limited to: Case management for inbound requests from our Customers or from our Customer Success organization (on behalf of our Customers) Facilitate Investment requests and route for appropriate approvals Present Workday Customer Services overview and other packaged solutions Run and conduct Services discovery sessions. Develop Cost Guidance for requested services, using various estimating tools Review cost estimates, timeline and description of services with key Workday leaders in our Professional Services organization, securing appropriate approvals Develop and present Statement(s) of Work to customers, negotiating business terms based on Workday policies and practices Present Professional Services Agreement(s) to customers, negotiating legal terms based on Workday policies and practices Participate in virtual customer facing meetings, with focus on triaging problems and recommending Professional Services solutions, partnering with Services Executive team members as applicable. About You Requirements: Proven ability to thrive and excel in a lean, fast-paced environment. Self-starter attitude with the ability to take direction in dynamic environment Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint. Team Player Excellent verbal and written communication skills. Excellent time management and organization skills. Ability to multi-task. Strong attention to detail Strong problem-solving skills Strong in person and web-based presentation skills Ability to travel Desirable Experiences: 3+ years' experience working within a Professional Services organization 3+ years experience working with Financial Management software applications Prior experience working with Salesforce.com or Zimit software applications is a plus 4 year college degree Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Join our talent community and receive the latest Workday news, content, and be first in line for new job opportunities. Join our Talent Community! Please visit the Contractor Positions at Workday page At Workday, our employees have always been our number one Core Value. We understand that everyone has unique experiences and perspectives which is why our mission is to create a safe space where all people and ideas are welcomed. Our commitment to value inclusion, belonging, and equity (VIBE™) and creating a brighter workday for all is the cornerstone of all we do. Join us! Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday. Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the Workday's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at *****@******.com.
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