Key skills for secretaries
Good communication, customer service and relationship-building skills
Teamworking skills
Organisation and time management skills
- Attention to detail
- Negotiation skills
- Assertiveness
- Flexibility
- Tact, discretion and diplomacy
- The ability to be proactive and use your initiative: to see what needs doing and to do it
-The ability to use standard software packages (eg Microsoft Office) and to learn bespoke packages if required.