 Ensure F&B Service standards are consistently implemented.
 Training team members in improving their service levels and techniques to
increasing revenue.
 Conducting monthly inventory checks on all operating equipment and
supplies.
 Coaching and guiding junior team members.
 Take guest feedback on the food, beverages and service, and address any
concerns or issues in a positive manner.
 Ensure F&B standards and SOP are always followed.
 Greet and welcome guests promptly in a warm and friendly manner and assist
with table reservation and seating.
 Speak with guests and staff using clear and professional language
 Ensure good knowledge of menu and dishes and answer any questions
regarding menu and assist with menu selections.
 Communicate special meal requirements, allergies, dietary needs, and special
requests to the kitchen.
 Communicate with the kitchen regarding any menu questions, the length of
wait and product availability
 Review order dockets ensuring accurate and timely preparations for order
requirements accordingly.
 Record transaction/orders in POS system at time of order and present
accurate final bill to guest and process payment.
 Ensure the restaurant is always kept clean and organized, both at the front as
well as the back of house areas.
 Any other duties related to F&B service assigned by the manager.