IT Support Technician,Artisan Assistant , Millwright
bmg staffing solution
Durban ,KZN, South Africa
Duties and responsibilities of the job :
• Installing and configuring computer hardware, software, networks, printers and scanners
• Installing, monitoring, and maintaining computer systems backups and networks
• In Depth Microsoft 365 Knowledge (Teams, SharePoint, OneDrive & Office Suite)
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or remotely)
• Repairing and replacing equipment as necessary
• Testing new technology
• Be able to work independently and give a report on daily tasks.
• Assisting in organizing office equipment
• Knowledge on Unifi Managed Switches & Access Points

Qualifications & Experience:
• Matric
• Minimum - Comptia A + and N+ (International exam certifications only will be accepted).
• Any additional qualifications in the relevant field will be a bonus
• 3+ years of experience in a similar role

Qualities that candidates are expected to display :
• Good interpersonal skills.
• Attention to detail.
• Good problem-solving skills.
• Reliable vehicle required to travel out to stores (non-negotiable)
IT Support Technician Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.

IT Support Technician Requirements:
Degree in Computer Science or Information Technology.
Certification in Microsoft, Linux, or Cisco is advantageous.
Prior experience in tech support, desktop support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication

• The Shift Millwright is responsible to provide maintenance support to Production, Electrical/C&I and maintenance teams in the relevant areas. The Shift Millwright is the first line of defence. Breakdowns and inspections are performed on a 24 hrs basis to ensure maximum plant availability and efficiency.

Person Specification
• Motivated self-starter with the ability to think analytically
• Demonstrate strong problem solving skills, leadership ability and high tolerance for pressure
• Maintain standards in the plant and adhere to all safety rules and procedures
• Physically fit, not afraid of heights or confined spaces
• Flexible and willing to work overtime when required
• Must be in possession of a valid driver’s license


Skills required
• Mathematics and Science N3
• Must have a relevant trade test as a Millwright
• 3-5 years of plant experience as a qualified millwright.
• Experience in a heavy industry will be beneficial.
• Must have sound knowledge of planned maintenance principles
• Knowledge of maintenance & repairs on pumps, hydraulic, pneumatic and grease systems
• Knowledge of chain drives, drive shafts, fans, gearboxes and conveyor belt systems
• Knowledge required of maintenance on electrical motors as well as overhead cranes.
• Suitable candidate must be Computer literate
• Engineering / Technical jobs in south africa
• Artisan Shift Millwright
Duties & Responsibilities

• Remains up-to-date with SHE procedures.
• Required to work overtime and standby from time to time, and must be prepared to travel when needed.
• Assist the artisan in all aspects.
• Disassembles machine/components.
• Checks that equipment/tools are operational and safe.
• Reports defective equipment to artisan.
• Must be safety orientated as machine movement and component movements are present.
• Must have some knowledge on basic tools and the purpose of tools used.
• Must be presentable and tidy.
• Ability to work under pressure.
• Team player.

Desired Experience & Qualification

• Matric/N3 Certificate.

• 2 - 3 years work experience working on earthing moving machines.
• 6 months general workshop/technical enviroment experience.

• Some knowledge of tools and machine repairs.
• Good communication and inter-personal skills.
• Valid driver's license.
• Have a passion for Heavy Earthmoving Machinery.

Package & Remuneration