[What the role is] Be Transformational. Make your mark. Create an impact. As a tax professional, you have tax knowledge at your fingertips and the heart to build a socially responsible taxpaying community. At IRAS, we offer you the space to apply your knowledge as we transform to redefine experiences for taxpayers. You will apply your resourcefulness, strong communication skills and expertise in administering a suite of tax services ranging from service, compliance and policy formulation. The result? Your mark of insight on tax services which are transformational. [What you will be working on] • Analyse target stakeholders’ profile, define engagement purpose and devise engagement strategies and content • Analyse market trends, business models and audit observations that may impact compliance level and to plan for relevant engagement/ education activities to prevent non-compliance • Develop and execute robust stakeholder engagement and education campaigns through digital and non-digital channels to effectively educate stakeholders • Promote the use of digital services and digital record-keeping to improve overall tax compliance. This includes working with external stakeholders to onboard IRAS’ digital solutions and to transmit tax information to IRAS. • Ensure contents (digital and non-digital channels) are accurate, relevant and meet channel goals and taxpayers’ expectations • Create concepts and messages that are user-centric • Keep abreast of development in digital and non-digital channels used for outreach and education purposes, with the aim to more effectively reach out to different profiles of stakeholders. [What we are looking for] • Bachelor’s Degree/Polytechnic Diploma (preferably in Accounting or Business Administration). • Good interpersonal, verbal and written communication skills • Enjoys a fast-paced environment and is service-oriented • Ability to question, probe and analyse • Organized and systematic in handling data • Resourceful and able to work independently in a team environment The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security External Relations, and Administration Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters!