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Scope and Objectives The Spa Receptionist welcomes all spa guests who enter the spa and fitness area as well as primarily support in the successful booking of spa treatments. They are responsible for providing customised, personal attention, anticipating the guest needs, and escorting them to the ...

... sales and in-house facilitiesSend prepared welcome cards and amenities to room prior to guest arrivalAttend to special requests by guestsHandle guest complaints and refer them as necessary, follow up on corrective actionReview arrival lists for all arrivals and VIPs to check room allocations, ...