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The role requires a strong understanding of the business and of key Business Planning and Performance Reporting processes, together with an established network of contacts. The Senior Reporting Analyst uses this together with strong analytical and problem-solving capabilities to deliver high quality ...

... Standard Bank South Africa to ensure revenue and customer satisfaction goals are achieved. To execute product initiatives on all products within the portfolio as well as the successful implementation of new products in new and existing channels / platforms and partnerships to realise the ...

To welcome all new customers via the on-boarding process communication channels e.g., telephonically as well as answer any service-related questions to ensure customers understand the features and benefits of the relevant products (Cheque accounts, credit cards, Ucount, MyUpdates etc.) ...

To monitor and measure process and system performance, engage and collaborate with stakeholders and leverage subject matter expertise across the Global Markets Trade Lifecycle Value Chain for Vanilla Products, acting as the bridge between the business and technology to achieve process and system ...

... clients within the International Client Solutions (ICS), Corporate and Business Banking (CBB) segment and to seek new business opportunities through cross sales and other distribution initiatives, ensuring that clients receive a high standard of service while achieving the defined revenue ...