KEY ACCOUNTABILITIES Employment Relations Advise managers on all staff related matters and guide on employment law issues To case manage all discipline, grievance and counselling and to ensure it takes place in line with Company procedures, is fair and reasonable Conduct internal investigations where required engaging appropriate internal resources and escalating on high risk or criminal activity To monitor all employee relations issues highlighting and identifying areas of concern and taking effective countermeasures. Recruitment To support with recruitment to ensure that advertising of vacancies is designed effectively and works to attract the right calibre of staff To manage through exit interviews, succession planning and retention processes To provide Management with resourcing trend analysis data, and proactively guiding them to take appropriate measures Monitoring the Hiring process and ensure all documentation, interviews are consistent and comply with all legal and ethical standards. HR Payroll Administration Prepare employment contracts, letters and any other employee related documents Process all employee changes in Workday (HRIS) Liaise with Global teams and third party vendor on timely processing of monthly payroll and reporting. Training and Development To deliver and facilitate training programs and activities such as onboarding programs, performance appraisals, people management etc. Talent Management To implement and support global Talent Management initiatives. Identify, develop/customize and implement global initiatives within country. Supports and implements People Voice (employee survey) within the country. Analyses results and establish improvement initiative in improving People Voice results within country. Monthly visits to retail stores, building engagement with retail community, and collecting feedbacks on people related matters. Organize relevant events within country to build engagement and employee bonding. Management Information Utilise MI provided by core HR to highlight trends, monitor turnover, absence, employee satisfaction, reward and benefit information etc. Deliver a monthly set of reports to the key stakeholders to data on HR related KPIs and trend analysis, with commentary outlining areas of focus Analyse the information and ensure that Management fully understand the trends and make recommendations to ensure productivity and profitability Others Share and learn best practices from HR communities in Germany. Manage compensation and benefits of people within country, including medical/insurance, leave, incentives, salaries, etc. Attends to and provide timely response to people on any enquiry. Ensures that service level are maintained by third party vendors (where relevant). Support the HR Europe team as and when needed. Update and communicate on changes of people policies to relevant people. Keep abreast with country’s regulation and regulatory needs, ensuring compliance to local laws and regulations. QUALIFICATIONS AND EXPERIENCE Bachelor HRM degree A minimum of 1-2 years generalist Human Resources experience, coupled with strong commercial awareness Experience working in a global matrixed organisation which is customer and sales focused is a pre Excellent interpersonal, communication and influencing skills Good in managing priorities and timelines, and excellent in managing diverse stakeholders. Knowledge of people management theory and practice such as recruitment and selection, performance management, remuneration and benefits, German Works Councils and general industrial/employee relations Independent contributor who is comfortable working independently with minimum supervision. A person with strong integrity, firm and good with problem solving capability. Experienced working with HR systems, preferably Workday Fluent in German and English Founded in 1976, Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 900 ATMs and more than 1,100 stores in the some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres. Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.