Job Title Operations Data Analyst Job Description Reports to: Senior Data Analyst Location: London – Heathrow Introduction to role We are seeking a highly motivated and detail-oriented Operations Data Analyst to join our dynamic team based at Heathrow Airport. In this role, you will collaborate closely with our Data Engineers and Power Platform Developers to drive operational efficiency, streamline processes, and optimize business performance. As a Business Operations Analyst, you will have the opportunity to work with cutting-edge technologies and contribute to the seamless functioning of airport operations worldwide. Role Responsibilities As an Operations Data Analyst, you will play a pivotal role in enhancing the efficiency of baggage handling systems, ensuring smooth and seamless travel experiences for millions of passengers and contribute to the success of Vanderlande's mission to revolutionise airport logistics. Your responsibilities and activities will include: Collaboration with Data Engineers and Power Platform Developers to gather, analyze, and interpret complex datasets related to baggage handling systems and airport operations. Utilize analytical tools and techniques to identify trends, patterns, and insights within the data, enabling data-driven decision-making Prepare comprehensive reports, dashboards, and visualizations to present findings and recommendations to stakeholders, supporting efficient and effective airport operations Identify areas for operational improvement within baggage handling systems and airport processes and develop strategies to streamline business operations Work closely with cross-functional teams, including engineers and operational staff, to implement process changes, monitor progress, and ensure successful outcomes Conduct regular audits to assess process efficiency and identify opportunities for optimization, enhancing the overall performance of baggage handling systems Monitor key performance indicators (KPIs) and business metrics to assess the performance of baggage handling systems and airport operations Collaborate with our Power Platform Developers to create automated workflows and tools that enhance operational efficiency, ensuring seamless baggage handling operations Foster strong working relationships with the Data Engineer and Power Platform Developer to ensure seamless collaboration and knowledge sharing Communicate complex data insights and technical concepts to non-technical stakeholders, including airport management and operational teams, in a clear and concise manner Role Qualification and Skills Bachelor's degree in Business Administration, Finance, Statistics, or a related field. A master's degree is a plus. Proven experience in data analysis, business intelligence, or operations analysis, preferably within the aviation or transportation industry. Strong analytical skills with the ability to work with complex datasets and identify patterns and trends, contributing to data-driven decision-making. Knowledge of SQL, data modeling, and database management systems, facilitating effective data extraction and analysis. Proficiency in programming languages like Python, R, or SQL is important for data analysis. Familiarity with database querying, data manipulation, and data cleaning techniques is also beneficial. Experience in process improvement and project management methodologies, supporting the optimization of airport operations. Familiarity with Power Platform tools, such as Power Apps and Power Automate, is desirable, enhancing automation capabilities. What we offer 28 days of annual leave (excluding public holidays) Bupa Medical Cover YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers Perkbox includes things such as free eye tests at Specsavers including discounts on Glasses, free cinema vouchers and a weekly free coffee from Nero. Along with hundreds of savings on day-to-day shopping, trips etc. A challenging work environment with lots of opportunities of career progression. Cycle to work scheme Pension with Aviva Vanderlande is fully committed to supporting, Diversity, Equality and Inclusion and welcomes applications from all candidates who meet our job specifications. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application. Aspire. Grow. Achieve. Together Are you looking to develop your career and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth and thrive on achievement? At Vanderlande, we seek passionate and ambitious people capable of making a positive impact on our key customer projects while developing a successful and prosperous career in a challenging and rewarding international environment. We are the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services. If you aspire to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects. You will grow, take ownership and make every day better as you continue on the road to success with your spirit of adventure – and fulfill your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that together we have the confidence and ability to exceed our customers’ expectations in over 100 countries. To achieve our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins… So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.