[What the role is] SENIOR EXECUTIVE/ EXECUTIVE, SERVICE INFRASTRUCTURE [What you will be working on] You will be part of the dynamic team in delivering quality customer service at LTA’s Customer Service Centre, including managing public queries via phone and written channels. You are required to provide good support in managing daily operations and implementation of service initiatives. [What we are looking for] • Diploma in any discipline • At least 2 year of working experience, preferably in customer service/Call Centre environment • Proficient in Microsoft Office, especially Words, Excel and PowerPoint • Good interpersonal skills, verbal and written communication skills • Able to work in a team as well as independently and thrive in a fast-paced work environment The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security External Relations, and Administration Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!