About the role Deliver reliable infrastructure and application operations according to business expectations across the application portfolio. Manage and develop data platform by identifying trends and patterns in complex datasets. Deliver IT lifecycle management focusing in day-to-day operation and service improvement, ensuring reliability and availability. Collaborate with different partners and teams to implement IT standards (operational, compliance, etc). Monitor, support and improve services according to incident, change and problem management for daily operations according to IT/ TR and industry standards. Carry out statistical research, prototyping new systems, and finding new ways of gathering, cleaning, and analyzing data. Develop and code new algorithms to meet specific business needs. Manage internal cross functional collaboration for transformation, through continuous process improvement and advisory on high value propositions considering best practices and business needs. Partner with application development teams to deliver operational readiness for new applications and features. Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes. Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs. Understand ITIL processes related to incident management, problem management, application life cycle management, operational health management. Responsible for monitoring and analyzing business operational and technical key metrics. Effectively articulate complex problems, concepts, and solutions to varied audiences. Contribute to the strategy of the department and drive implementation of department goals that support the company’s core values. Participate in complex initiatives such as large-scale upgrades. Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications. Ensure documentation, processes, and procedures are updated regularly. Participate in a continuous learning culture and a curiosity about emerging technologies. About You You’re a fit for the role if your background includes: Proven 3+ years of experience in Data Analytics and exploratory data analysis (EDA). Proven Proficiency in Python/SQL. Experience in AWS Foundations/ Tableau/Data Dog preferred. Proven experience in IT Lifecycle. Bachelor’s degree or equivalent required; Computer Science or related technical degree preferred. Fluent in speaking and writing English. Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems/infrastructure. Proven track record of success participating in projects and initiatives even with ambiguous details provided. Strong customer service, problem solving, organizational and conflict management skills. Strong IT Service Management and standards experience. Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills. Proven ability to learn new technologies quickly. Hands-on experience with programming and scripting languages. Comfortable in a fast-paced environment and motivated by complex technical and business challenges. ITIL Certification preferred. What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. #LI-NP1 En Thomson Reuters creemos que lo que hacemos importa. Nos apasiona nuestro trabajo , inspirados por el impacto que tiene en nuestro negocio y en nuestros clientes. Como equipo , creemos en ganar como uno solo; colaborando para alcanzar objetivos compartidos y desarrollando experiencias desafiantes y significativas . Con más de 25.000 empleados en más de 100 paises , trabajamos con flexibilidad a través de las fronteras y realizamos innovaciones que ayudan a dar forma a las industrias de todo el mundo . Hacer que esto suceda es un proceso dinámico y en evolución; contamos con que cada empleado sea un catalizador para impulsar nuestro desempeño y el suyo propio. Como empresa global , confiamos en la diversidad cultural y pensamos en cumplir nuestros objetivos. Para asegurarnos que podemos hacerlo, buscamos talentos, empleados calificados en todas nuestras operaciones alrededor del mundo, independientemente de la raza , color , sexo, identidad y expresión de género , nacionalidad , religión , orientación sexual , discapacidad , edad , estado civil , y/o cualquier otra clasificación protegida según la ley aplicable. Thomson Reuters se enorgullece por ser un empleador con igualdad de oportunidades de empleo/acción, que ofrece un lugar de trabajo libre de drogas . También hacemos adaptaciones razonables para personas calificadas con discapacidades y para creencias religionas sinceras de acuerdo a la ley aplicableble. Protégete de ofertas de trabajo fraudulentas haz click aquí para más información. Podés encontrar más información sobre Thomson Reuters en thomsonreuters.com. Thomson Reuters proporciona a los profesionales la inteligencia , tecnologia y experiencia humana que necesitan para encontrar respuestas confiables . Permitimos que los profesionales de los mercados financieros y de riesgos , legales , fiscales , contables y de medios de comunicacion , tomen las decisiones más importantes , todo ello impulsado por la organizacion de noticas más confiable del mundo. Hear from one of our AI Experts, Shawn Malhotra, Thomson Reuters' Head of Engineering on the key components that go into innovating AI at Thomson Reuters.