We are looking for an enthusiastic individual to support the team whilst managing client and intercompany / team relationships. You should be someone who views marketing and advertising as a career and not just a job. You must be passionate about working in a fast paced and energetic environment, no two days are ever the same - so if new challenges excite you, and you have the ability to multitask like a pro with a strong project management skillset, then this role is perfect for you.As a Senior Account Manager, you’ll be supporting the team to deliver memorable and effective transcreated campaigns for our client. All the while building strong relationships with both our clients and internal agency stakeholders.You’ll need to be able to hit the ground running from day one, be a self-starter and consistently drive excellence with a keen eye for detail.We’re looking to build something awesome, and for that to happen we need the right people. In other words, we’re going to be really fussy. In fact, the right personality is just as important as the right experience. We’re here to work hard and have fun.TheSenior Account Managerwill be responsible for:Management of digital campaignsandcommunicationon a day-to-day basis.Management of client expectations and service delivery by being a focal point for day-to-day interaction.Project management of digital and performance marketing campaignsEnsure the timely delivery of required assets.Oversee the financial components of projects, ensuring that we are delivering within scope and flagging any areas of scope creep.Specific Responsibilities:Leadership Team WorkStrong team playerSupport team development if neccessaryActively look to maintain and build positive working relationshipsManage up – ensure your seniors are abreast of all activity on the account and empower them to support you through open lines of communicationClient servicesParticipate in client meetings when necessary, managing meeting protocols, agenda, etc.Ensure status is consistently up-to-date and correctEnsure that all meetings have thorough agendas, driving a productive outcomeEnsure that contact reports are delivered timeously with key deliverables and then driveout those deliverables to the agreed timingsPlan and participate in client review/approval meetings with teamDevelop a consulting/advisory capability with client and internal teams wherever possibleBe consistently responsive and accessible to your client at all timesHave tough and honest conversations with your client to enable service delivery excellenceandtocreate trustwith your clientHave the ability to manage all kinds of personalities and always strive to get the best out of each individualHave an excellent knowledge understanding of the client, the agency, the strategy and the process in order to deliver efficiently and to the highest qualityAccount Management, Project Management and PlanningWork together with your full team across Creative (studio), Production, Development, etc. to deliver high quality workManage tight deadlines while adhering to processesSeamlesslymanage multiple stakeholders under theguidance of yourbusiness leadTake full ownership of every job that comes through you – ensure that every job is measured against client requirements and on-brandWrite briefs with full clarity on all requirementsConsider the impact of any given change briefed by client on other elementsin a campaign or other jobs in the system – this might be a timing impact or it might require more work on other elements / jobsCommunicate with excellence, maturity and intent when writing or speakingHave excellent self-management, with thorough to-do lists and personal organization which supports your ability to be efficient and effective in your jobHave an opinion and be solution-orientatedFinanceWork with senior to finalise programme and budgets for clientAssume accountability for financial aspects of cost management on client programmesAware of financial status of accounts at all timesAccurately review billing arrangements for clientsIdentify early account problems and act/advise solutions, in conjunction with seniorsSupport seniors to ensure smooth integration of new business and smooth running of existing accountsUnderstand whatjobs are in scope and out-of-scopeto ensure that costs are raised accurately and upfront as requiredEnsure that your billings are completed by billing cut off each monthEnsure that client CEs are approved before any supplier POs are raisedCultureSupport company culture; actively seek new, smarter ways of doing thingsBe seen as an ambassador for the companyJoin in the agency culture to build strong relationships across the businessExcellence in Digital DeliveryMaintain the integrity of the creative strategy and work throughout the campaignEnsure that the right people have approved all work before it is sent to clientUnderstand digital best practice, platforms and specsEnsure that the right people have been included in client meetings to support the outcome of the meeting and that everyone is prepared and alignedKeep abreast of what is happening in the market (broad communication trends and client competitor work) in order to add additional value to your client’s businessBe prepared to work long hours as and when is necessary in order to deliver according to the deadlineand to support the broader teamPersonal Profile:The successful candidate must be passionate about the advertising andcommunications industry, highly motivated with excellent communication andproblem-solvingskills. The following attributes are also essential:Highly organised and loves to “keep the trains running on time”Detail orientatedMulti-taskerEasily self-manageA team playerEnjoy working under pressureWorking independently and collaboratively with key team membersHungry to learn and grow and always willing to try something newThrive in an ever-changing environmentAkeen eyefor detail and a drive for perfectionDeadline awareness and ability to handle all kinds of pressureTaking initiative and ownership of your projects,never be a paper-pusher!Pro-actively solving problemsAn acute sense of responsibility and accountabilityCool, calm and optimisticEnjoying the thrill of a challengeMotivated by a desire to add value toyourclients’ businessA sense of humourCelebrate the small stuff