Job DescriptionDepartment SummaryAt Visa, the Digital Solutions team holds primary ownership and management of new Visa digital technology and capabilities including Visa Token Service, Visa Checkout or Visa Digital Commerce Program, Visa Developer Platform. They lead digital product commercialization programs in local markets by leading cross functional working groups, while ensuring client implementation projects progress in a structured and efficient manner through good coordination, planning and execution with Visa CEMEA sub-region teams and Global teams, cross-functional teams, technology developers, local partners, issuers, acquirers, merchants, and local regulators. The Digital Solutions team also work with partners and clients on the development of bespoke solutions for new use cases such as digital wallets, digital banks and fintechs.Job ScopeThis experienced Product Manager will be accountable for the delivery and success of digital program initiatives such as eCommerce or Digital Commerce, including Visa Digital Commerce Program Click to Pay, Card on File Tokenization, Visa Card enrollment Hub VCEH, 3DS and EMV 3DS across the SSA regions.The successful candidate will work closely across the ecosystem, including issuing and acquiring banks, payment gateways and merchant partners to successfully commercialize Visa’s digital commerce capabilities. This includes having a deep technical product understanding, supporting product sales, and project managing implementations alongside cross-functional teams.The candidate will also showcase and evangelize Visas eCommerce and digital products vision with key external stakeholders to build awareness and demand.In addition, the candidate will be accountable for the delivery and success of some key digital Solutions initiatives to execute Visa’s strategy to convert cash to card. This will be achieved by managing existing projects in the pipeline and helping develop new opportunities to meet Visa’s and client’s objectives. The candidate will collaborate with the Product leads and coordinate between the client, vendors, and internal stakeholders to move the solution towards launch. In addition, the candidate will collaborate with the Product leads and Business Country teams BDs and MSA to identify new opportunities based on the current clients priority pipeline.ResponsibilitiesSupport end-to-end product suite of Visas eCommerce and Digital Commerce capabilities, including but not limited to Visa Token Services,Visa Digital Commerce Program Secure Remote Commerce, 3DS and EMV 3DS across the SSA regionIdentify and develop business opportunities for Visa Digital solutions to defend Visas market leadership and grow volume and activity on digital channelsProvide consulting and training to support client strategy and technical implementation of Visa digital solutionsWork with clients, service providers, Visa CEMEA Hub Global Teams and regulators to ensure Visa Digital solutions to be interoperable with local industry practicesLead technical product discussions including requirements, customer experience, security with a high level of independenceWork with clients to gather requirements, define solutions, and scope projectsManage technical projects or programs to develop, track milestones and critical timelines, while coordinating cross-functional teams, coordinating communications, and managing issues and risks ensuring successful deliverySupport in business development conversations, help with product demos, and discuss proposition and benefits to clientManage communication of program status across teams and external stakeholders, escalate issues as necessary. Remove roadblocks and keep processes progressing and running smoothlyManage Performance tracking and data analysis and be able to put findings into actions.Set and manage customer expectations with regard to feature and solution availabilityRepresent the voice of the customer to internal stakeholdersStrong client-facing communication skills and technical aptitudeThrives in a fast paced and changing environment and effectively adapts to changeKey Knowledge Domains:eCommerce and mCommerceTokenizationCard payment processingContactless paymentsEnterprise project management methodologyAlternate payment systems a plus